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Steering progress. Together.

SPAN, an EDB company is an established software services company with a keen accent on Insurance, Logistics and Independent Software Vendors. Our focus is to ease our client into a long-term relationship with a business and execution model that aligns with their culture. SPAN's management team is deeply involved in sustaining relationships through the fulfillment of both measurable and intangible expectations. We believe in being a strong partner and 'Steering Progress. Together'.

RELATIONSHIP MODEL
Relation Model

Relation Model

Our Relationship Management Model is the key to building bonds that provide ongoing business value to both the Client and SPAN. Built to manage client relationships in a well-defined, yet flexible, framework. The Relationship Management (RM) model is a meticulously crafted program designed to maximize the returns from client relationships. No two client cultures are ever identical. Defined by geographical, historical and business genetics, each has unique concerns that must be addressed to ensure a smooth working relationship.

The model addresses 5 key aspects of the relationship.

News & Events

SPAN and TPAA announces Strategic partnership SPAN has entered into a strategic partnership with TPAA-the first national alliance of Third Party Administrators in US.

SPAN is ISO/IEC27001:2005 certificated for Management of information Security in providing design, development, maintenance and support of software solutions and infrastructure management services for Business applications.

SPAN Infotech an EDB company, is rated a "TOP 20 Global R&D service provider" by Zinnov

SPAN continues to be Top 20 Employer again this year. This is based on a prestigious annual survey conducted by Dataquest

SPAN is among the top 200 IT companies in India according to a survey by Dataquest, a leading IT magazine in India, and IDC.

SPAN Infotech, a leading outsourced software provider today announced that they are now an EDB company. EDB is one of the largest IT groups in the Europe, with over 40 years of experience of serving major Nordic businesses. The company delivers solutions that cover the entire range of business-critical IT services from application services and industry-specific solutions through to IT operating services and network solutions.

Nasscom member

Relationship Index

One of the key identifiers for SPAN is its client focus and relationship focus. This runs in the organization's DNA.

Over the last few years SPAN has strengthened this and has given the right tools for clients to effectively benefit from SPAN as a software services partner. The RI takes this governance and client relationship management to a new level. This gives clients the power of metrics based governance and index based performance tracking. With this mechanism clients rate specific attributes of the relationship and even set targets to achieve the desired outcome. SPAN sets the starting Index based on an Organization wide mean. This is then used to define and refine clients objectives and track efficiency of the relationship.

"Simply said, RI helps clients understand the value from the outsourcing relationship. Through mutual collaboration, SPAN and the client can mature the relationship to provide best results."